Returns & Exchanges
Order Confirmation
Once payment is made, an order confirmation will be emailed to you in acknowledgement of receipt of your order. Your order confirmation will state the products you have purchased, the agreed delivery date (if any), and the estimated lead-times of your pre-order items (if any).
Please check this order confirmation carefully. This confirmation supersedes all prior correspondence in relation to your order. We will proceed with your order, as per the order confirmation, unless we receive written notification of any requested changes or corrections within 24 hours.
Product Information
We do our best to ensure that all the products on our website are accurately described and that the lead times and available quantities of inventory are correct.
Unfortunately, on some occasions, it is possible that our website will contain errors. We reserve the right to correct any errors or inaccuracies at any time, including after you have placed an order.
Refunds
Please note that downloads cannot be refunded. Most of our products are digital files that will be emailed to customers.
The only physical products are our childrens book and the coloring book.
World Is Mine Publishing
